Overview Your satisfaction is our top priority. If you’re not entirely satisfied with your purchase, we offer a straightforward return and refund policy, subject to the terms below.
Return Window You may return your items within 30 days from the delivery date. Items must be:
Unused
Unwashed
In original packaging
With all tags intact
Returns received after 30 days may not be eligible for a refund.
Non-Returnable Items The following items cannot be returned:
Socks marked as final sale or clearance
Opened or worn socks for hygiene reasons
Gift cards or promotional items
How to Initiate a Return To initiate a return, please email us at maaful@comfortineverysock.com with:
Your order number
A brief explanation for the return
Photos if the item is defective or damaged
Our support team will guide you through the return process.
Refund Processing Once your returned item is received and inspected, we will:
Notify you by email
Issue a refund to your original payment method within 5–10 business days
Please note: Shipping costs are non-refundable unless the item is faulty.
Exchanges If you received a defective or wrong item, we will send you a replacement at no additional cost. Contact us within 7 days of delivery.
Cancellations You may cancel your order within 12 hours of purchase if it hasn’t shipped yet. Once shipped, you’ll need to follow the return process.
Shipping Costs Customers are responsible for return shipping fees unless:
The product is damaged or incorrect
A shipping error occurred on our side
We recommend using a trackable shipping service.
Contact Us If you have any questions about returns or refunds, please contact our support team at:
📧 maaful@comfortineverysock.com 📍 Via Carbonara, 36, 80139 Napoli NA, Italy 📞 +39 081 440579
